State Farm Insurance Review
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State Farm Review 2026
A complete, unbiased guide to State Farm's financial products and services.
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State Farm is a Bloomington, Illinois-based mutual insurance company founded in 1922 and the largest personal lines insurer in the United States by both market share and number of policyholders. Its mutual structure means it has no shareholders — the company is technically owned by its policyholders — and it operates through the largest exclusive agent network of any U.S. insurer, with more than 19,000 agents across all 50 states. State Farm holds an A++ (Superior) AM Best financial strength rating, the highest available, and consistently earns above-average J.D. Power scores for both auto claims satisfaction and the overall purchase experience. Its product lineup covers auto, home, renters, life, health, disability, umbrella, boat, RV, and business insurance. Drive Safe & Save is its telematics program, offering premium discounts for low-mileage and safe-driving behaviors. State Farm is the default recommendation for consumers who want a local agent relationship, the strongest available financial strength rating, and proven claims handling at scale.
| Full Legal Name | State Farm Mutual Automobile Insurance Company |
| Founded | 1922 |
| Headquarters | Bloomington, IL |
| BBB Rating | A+ |
| AM Best Rating | A++ |
| J.D. Power Score | 869 |
| Industries / Products | Insurance |
| Data Last Verified | March 1, 2025 |
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State Farm is the largest personal lines insurer in the United States and the one carrier that combines maximum agent network density, the highest available AM Best financial strength (A++), and consistently above-average J.D. Power claims satisfaction scores. Its 19,000+ exclusive agents give it unmatched in-person distribution — a meaningful advantage for consumers who want local, named-agent relationships for complex coverage questions, claims advocacy, and policy review. Drive Safe & Save provides telematics-based discounts for low-mileage and safe drivers. Bundled auto and home pricing is competitive and often the strongest value State Farm offers relative to buying policies separately. Compared with GEICO, State Farm costs more on average but delivers a materially different service model. Compared with Allstate, it generally scores higher on claims satisfaction and holds a stronger financial strength rating.
- Auto
- Home
- Renters
- Life
- Health
- Disability
- Umbrella
- Boat
- RV
- Business
- Phone
- Mobile app
- Agent
- Online portal
State Farm consistently earns above-average scores in J.D. Power's U.S. Auto Claims Satisfaction Study, typically ranking among the top three of the large national carriers. Its claims model relies on exclusive agents who can advocate directly on a policyholder's behalf — a meaningful structural advantage over direct carriers that handle claims entirely through call centers and apps. Claims can be filed via phone, mobile app, online portal, or through a local agent. The combination of agent involvement and above-average satisfaction scores makes State Farm the strongest claims experience among the major national carriers for consumers who value human support.
State Farm's premiums are not the lowest in the market for any given coverage tier — GEICO and Progressive consistently undercut it for minimum and standard coverage buyers — but its bundled auto and home pricing is genuinely competitive and often the most cost-effective path for households insuring both. The combination of bundling discounts, Drive Safe & Save telematics savings, and the multi-line relationship discount can bring total household premiums close to or below digital-first competitors for the right customer profile. Consumers who only want auto insurance and are price-shopping will typically find cheaper options at GEICO or Progressive.
State Farm holds an A++ (Superior) AM Best financial strength rating — the highest available designation — reflecting its exceptional balance sheet, strong capitalization, and long operating history. Its mutual structure means it retains earnings rather than paying dividends to shareholders, supporting its capital position. For consumers who prioritize the financial security of their insurer above other factors, State Farm shares the A++ designation only with GEICO among the major national carriers.
✓ Best For
- Households bundling auto and home who want agent service and strong claims handling
- Consumers who want the highest available AM Best financial strength rating (A++)
- Drivers who value a local, named agent for policy management and claims advocacy
- Families with multiple vehicles and policies who want one agent managing their coverage
✗ Look Elsewhere If
- Price-primary auto insurance buyers who want the lowest possible premium without agent service
- Consumers comfortable managing insurance entirely through an app or website
- High-net-worth households with high-value assets who need specialized coverage limits (consider Chubb)
- Drivers with a clean record and minimal coverage needs who want to shop on rate alone
State Farm is the strongest all-around personal lines insurer for consumers who want an agent relationship, the highest available financial strength, and above-average claims handling at national scale. It is the default recommendation for households bundling auto and home, for consumers in markets where a local State Farm agent is easily accessible, and for anyone who has experienced a poor claims outcome with a direct-model carrier and wants more personal accountability in the process. It is not the lowest-cost option for auto insurance alone, and consumers who are price-shopping a single policy and prefer digital self-service will find better value at GEICO or Progressive.
JumpSteps ratings are designed to save you time. They combine our editorial analysis with consensus ratings from leading consumer finance publications, verified product details like account types and fees, and independent institutional trust signals such as regulatory memberships and third-party ratings.
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This rating reflects publicly available information as of 2026-04-10. Submit additional context to be considered in our assessment →
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