State Farm Insurance Review

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State Farm Review 2026

A complete, unbiased guide to State Farm's financial products and services.

8.8★★★★☆Very Good  ·  out of 10
J.D. Power 869BBB A+
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What is State Farm?
WHAT IS STATE FARM?

State Farm is an insurance brand reviewed by JumpSteps for coverage breadth, claims experience, and financial strength signals. The company was founded in 1922 and headquartered in Bloomington, IL. State Farm has an AM Best rating of A++.

JumpSteps reviews State Farm using publicly available information, product disclosures, and comparative editorial analysis.

Fast Facts
Full Legal NameState Farm Mutual Automobile Insurance Company
Founded1922
HeadquartersBloomington, IL
BBB RatingA+
AM Best RatingA++
J.D. Power Score869
Current PromotionsAwaiting input from State Farm  Partner with us to feature promotions →
Industries / ProductsInsurance
Data Last VerifiedFebruary 28, 2025

Fields marked "Awaiting input" contain data that changes frequently. Brand representatives can submit current data here →

Products & Services
INDUSTRYInsurance
Editorial Overview
State Farm is the largest personal lines insurer in the United States and the one carrier that combines maximum agent network density, the highest available AM Best financial strength (A++), and consistently above-average J.D. Power claims satisfaction scores. Its 19,000+ exclusive agents give it unmatched in-person distribution — a meaningful advantage for consumers who want local, named-agent relationships for complex coverage questions, claims advocacy, and policy review. Drive Safe & Save provides telematics-based discounts for low-mileage and safe drivers. Bundled auto and home pricing is competitive and often the strongest value State Farm offers relative to buying policies separately. Compared with GEICO, State Farm costs more on average but delivers a materially different service model. Compared with Allstate, it generally scores higher on claims satisfaction and holds a stronger financial strength rating.
Policy Types
  • Auto
  • Home
  • Renters
  • Life
  • Health
  • Disability
  • Umbrella
  • Boat
  • RV
  • Business
AM Best Rating
A++ (Superior)
States Available
All 50 states
Bundling Available
Yes — auto and home bundling discount
No-Exam Life
Yes (term coverage up to certain amounts)
Claims Channel
  • Phone
  • Mobile app
  • Agent
  • Online portal
Coverage Range
Standard market coverage limits. Wide range of endorsements available.
Claims Experience vs Peers
State Farm consistently earns above-average scores in J.D. Power's U.S. Auto Claims Satisfaction Study, typically ranking among the top three of the large national carriers. Its claims model relies on exclusive agents who can advocate directly on a policyholder's behalf — a meaningful structural advantage over direct carriers that handle claims entirely through call centers and apps. Claims can be filed via phone, mobile app, online portal, or through a local agent. The combination of agent involvement and above-average satisfaction scores makes State Farm the strongest claims experience among the major national carriers for consumers who value human support.
Value vs Peers
State Farm's premiums are not the lowest in the market for any given coverage tier — GEICO and Progressive consistently undercut it for minimum and standard coverage buyers — but its bundled auto and home pricing is genuinely competitive and often the most cost-effective path for households insuring both. The combination of bundling discounts, Drive Safe & Save telematics savings, and the multi-line relationship discount can bring total household premiums close to or below digital-first competitors for the right customer profile. Consumers who only want auto insurance and are price-shopping will typically find cheaper options at GEICO or Progressive.
Financial Strength vs Peers
State Farm holds an A++ (Superior) AM Best financial strength rating — the highest available designation — reflecting its exceptional balance sheet, strong capitalization, and long operating history. Its mutual structure means it retains earnings rather than paying dividends to shareholders, supporting its capital position. For consumers who prioritize the financial security of their insurer above other factors, State Farm shares the A++ designation only with GEICO among the major national carriers.
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Frequently Asked Questions
Please verify FDIC coverage directly with State Farm.
State Farm is subject to federal financial regulation. It holds a A+ BBB rating and a J.D. Power score of 869. As with all financial institutions, review the terms of your specific accounts and products.
State Farm offers services across multiple product categories.
Who State Farm Is Best For

✓ Best For

  • Households bundling auto and home who want agent service and strong claims handling
  • Consumers who want the highest available AM Best financial strength rating (A++)
  • Drivers who value a local, named agent for policy management and claims advocacy
  • Families with multiple vehicles and policies who want one agent managing their coverage

✗ Look Elsewhere If

  • Price-primary auto insurance buyers who want the lowest possible premium without agent service
  • Consumers comfortable managing insurance entirely through an app or website
  • High-net-worth households with high-value assets who need specialized coverage limits (consider Chubb)
  • Drivers with a clean record and minimal coverage needs who want to shop on rate alone
The JumpSteps Rating
8.8
out of 10
★★★★☆
JumpSteps Rating for Insurance — Updated March 16, 2026

State Farm is the strongest all-around personal lines insurer for consumers who want an agent relationship, the highest available financial strength, and above-average claims handling at national scale. It is the default recommendation for households bundling auto and home, for consumers in markets where a local State Farm agent is easily accessible, and for anyone who has experienced a poor claims outcome with a direct-model carrier and wants more personal accountability in the process. It is not the lowest-cost option for auto insurance alone, and consumers who are price-shopping a single policy and prefer digital self-service will find better value at GEICO or Progressive.

How JumpSteps Ratings Work

JumpSteps ratings are designed to save you time. They combine our editorial analysis with consensus ratings from leading consumer finance publications, verified product details like account types and fees, and independent institutional trust signals such as regulatory memberships and third-party ratings.
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This rating reflects publicly available information as of 2026-03-17. Brands can become a JumpSteps Partner to verify and update information →

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