Privacy

JumpSteps is an independent financial information and comparison platform designed to help users discover banking, borrowing, investing, and planning products aligned with their financial goals.

Your privacy matters to us and this privacy policy covers information about how we collect, use, and protect personal data. Your use of the JumpSteps platform is governed by the Terms of Use.

Effective Date: 01/01/2025
Last Updated: 01/01/2025

JUMPSTEPS PRIVACY POLICY

JumpSteps, Inc. (“JumpSteps,” “we,” “us,” or “our”) is a Delaware corporation that operates an independent financial information, comparison, and publishing platform.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access or use our website, tools, content, subscription services, APIs, and related offerings (collectively, the “Services”).

This Policy applies to users located in the United States and internationally, including users in the European Economic Area (EEA), United Kingdom (UK), and other jurisdictions where applicable data protection laws apply.

By accessing or using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

We may collect:

  • Name

  • Email address

  • Mobile phone number

  • Account login credentials

  • Financial goals and preferences

  • Information submitted through comparison or intake forms

  • Communications with us

  • Subscription billing information (processed securely by third-party payment processors)

JumpSteps does not collect or store users’ bank login credentials.

B. Information Collected Automatically

When you use the Services, we may automatically collect:

  • IP address

  • Device identifiers

  • Browser type and operating system

  • Pages viewed and clickstream data

  • Referral URLs

  • Interaction with offers

  • Cookie and tracking technology data

We use cookies, pixels, analytics tools, and similar technologies for performance monitoring, personalization, fraud prevention, advertising, and affiliate attribution.

C. Information from Third Parties

We may receive information from:

  • Affiliate networks

  • Financial product partners

  • Analytics providers

  • Advertising platforms

  • Fraud prevention services

  • Third-party API providers

Such information is processed in accordance with this Privacy Policy.

2. How We Use Your Information

We use personal information to:

  • Provide and operate our financial comparison tools

  • Match users with relevant third-party financial products and services

  • Facilitate the transfer of inquiries and lead information to financial institutions and service providers

  • Enable third-party financial partners to contact users regarding products and services that may meet their stated needs

  • Deliver subscription services

  • Personalize recommendations and communications

  • Analyze engagement and optimize platform performance

  • Prevent fraud and maintain platform security

  • Comply with legal and regulatory obligations

We may use automated processing and profiling to tailor recommendations and facilitate connections with financial partners.

3. Email Communications

If you provide your email address, JumpSteps and its network of financial services partners may use it to send:

  • Account-related communications

  • Offer recommendations

  • Product information and marketing communications

  • Subscription updates and billing notifications

  • Platform updates

By submitting your email address, you acknowledge that your information may be shared with financial services partners for marketing purposes consistent with your inquiry.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message.

Transactional communications may continue as necessary to provide services.

4. SMS and Text Message Communications

If you provide your mobile phone number and affirmatively consent to receive text messages, JumpSteps and its network of financial services partners may send you informational and marketing SMS messages, including:

  • Offer alerts

  • Account notifications

  • Subscription updates

  • Promotional communications

By opting in to receive text messages, you expressly consent to receive recurring automated marketing and informational text messages from JumpSteps at the mobile number you provide. Messages may be sent using an automatic telephone dialing system or other automated technology.

Message frequency may vary depending on your interaction with the Services.

Message and data rates may apply based on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any message. After you send the message STOP, we may send you a confirmation message to confirm that you have been unsubscribed. You may reply HELP at any time for assistance.

Consent to receive automated marketing text messages is not a condition of purchasing any product, subscribing to any service, or using the JumpSteps platform.

Your consent to receive text messages is subject to our Terms of Use and this Privacy Policy. If you change or deactivate your mobile phone number, you agree to update your account information promptly to help prevent us from sending messages to the wrong person.

We may use third-party service providers to deliver SMS communications on our behalf. JumpSteps is not responsible for delays or failures in message delivery caused by mobile carriers or third-party service providers.

5. Sharing of Contact Information

We may share personal information, including contact information and inquiry details, with:

A. Financial Services Partners

When you submit an inquiry, request rates, or interact with offers, we may share your information with one or more financial institutions, lenders, banks, insurance providers, or other financial services partners for purposes of matching, evaluation, and marketing.

These partners may contact you directly regarding products and services that may meet your stated needs.

B. Downstream Service Providers

Financial partners may share your information with their affiliates, service providers, or marketing partners as permitted by law.

C. Service Providers

Including hosting providers, analytics vendors, payment processors, email/SMS delivery platforms, and technology partners that assist in operating the Services.

D. Legal and Regulatory Authorities

When required by law or to protect rights and safety.

Certain disclosures of personal information for marketing or partner matching purposes may constitute a “sale” or “sharing” of personal information under applicable privacy laws, including the California Consumer Privacy Rights Act (CPRA).

Users may exercise applicable privacy rights as described below.

E. Sale or Sharing of Personal Information

JumpSteps may disclose personal information to financial services partners in connection with user inquiries and marketing activities. Under certain state privacy laws, such disclosures may be considered a “sale” or “sharing” of personal information.

If you are a resident of a state that provides opt-out rights for the sale or sharing of personal information, you may exercise those rights by contacting privacy@jumpsteps.com

6. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States, including Delaware.

Where required by law, we implement appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Request data portability

  • Opt out of targeted advertising

California residents may exercise rights under the CCPA/CPRA.

To exercise your rights, contact:
privacy@jumpsteps.com

We may verify your identity before responding.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods vary based on the nature of the data and applicable legal requirements.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no online platform can guarantee absolute security.

10. Children’s Privacy

The Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Policy from time to time. Changes become effective when posted.

12. Contact Information

JumpSteps, Inc.

447 Broadway, 2nd FL #990, New York NY, 10013

Email: privacy@jumpsteps.com