Privacy
JumpSteps is an independent financial information and comparison platform designed to help users discover banking, borrowing, investing, and planning products aligned with their financial goals.
Your privacy matters to us and this privacy policy covers information about how we collect, use, and protect personal data. Your use of the JumpSteps platform is governed by the Terms of Use.
Effective Date: 01/01/2025
Last Updated: 01/01/2025
JUMPSTEPS PRIVACY POLICY
JumpSteps, Inc. (“JumpSteps,” “we,” “us,” or “our”) is a Delaware corporation that operates an independent financial information, comparison, and publishing platform.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access or use our website, tools, content, subscription services, APIs, and related offerings (collectively, the “Services”).
This Policy applies to users located in the United States and internationally, including users in the European Economic Area (EEA), United Kingdom (UK), and other jurisdictions where applicable data protection laws apply.
By accessing or using the Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide
We may collect:
Name
Email address
Mobile phone number
Account login credentials
Financial goals and preferences
Information submitted through comparison or intake forms
Communications with us
Subscription billing information (processed securely by third-party payment processors)
JumpSteps does not collect or store users’ bank login credentials.
B. Information Collected Automatically
When you use the Services, we may automatically collect:
IP address
Device identifiers
Browser type and operating system
Pages viewed and clickstream data
Referral URLs
Interaction with offers
Cookie and tracking technology data
We use cookies, pixels, analytics tools, and similar technologies for performance monitoring, personalization, fraud prevention, advertising, and affiliate attribution.
C. Information from Third Parties
We may receive information from:
Affiliate networks
Financial product partners
Analytics providers
Advertising platforms
Fraud prevention services
Third-party API providers
Such information is processed in accordance with this Privacy Policy.
2. How We Use Your Information
We use personal information to:
Provide and operate our financial comparison tools
Match users with relevant third-party financial products and services
Facilitate the transfer of inquiries and lead information to financial institutions and service providers
Enable third-party financial partners to contact users regarding products and services that may meet their stated needs
Deliver subscription services
Personalize recommendations and communications
Analyze engagement and optimize platform performance
Prevent fraud and maintain platform security
Comply with legal and regulatory obligations
We may use automated processing and profiling to tailor recommendations and facilitate connections with financial partners.
3. Email Communications
If you provide your email address, JumpSteps and its network of financial services partners may use it to send:
Account-related communications
Offer recommendations
Product information and marketing communications
Subscription updates and billing notifications
Platform updates
By submitting your email address, you acknowledge that your information may be shared with financial services partners for marketing purposes consistent with your inquiry.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message.
Transactional communications may continue as necessary to provide services.
4. SMS and Text Message Communications
If you provide your mobile phone number and affirmatively consent to receive text messages, JumpSteps and its network of financial services partners may send you informational and marketing SMS messages, including:
Offer alerts
Account notifications
Subscription updates
Promotional communications
By opting in to receive text messages, you expressly consent to receive recurring automated marketing and informational text messages from JumpSteps at the mobile number you provide. Messages may be sent using an automatic telephone dialing system or other automated technology.
Message frequency may vary depending on your interaction with the Services.
Message and data rates may apply based on your mobile carrier and plan.
You may opt out of SMS communications at any time by replying STOP to any message. After you send the message STOP, we may send you a confirmation message to confirm that you have been unsubscribed. You may reply HELP at any time for assistance.
Consent to receive automated marketing text messages is not a condition of purchasing any product, subscribing to any service, or using the JumpSteps platform.
Your consent to receive text messages is subject to our Terms of Use and this Privacy Policy. If you change or deactivate your mobile phone number, you agree to update your account information promptly to help prevent us from sending messages to the wrong person.
We may use third-party service providers to deliver SMS communications on our behalf. JumpSteps is not responsible for delays or failures in message delivery caused by mobile carriers or third-party service providers.
5. Sharing of Contact Information
We may share personal information, including contact information and inquiry details, with:
A. Financial Services Partners
When you submit an inquiry, request rates, or interact with offers, we may share your information with one or more financial institutions, lenders, banks, insurance providers, or other financial services partners for purposes of matching, evaluation, and marketing.
These partners may contact you directly regarding products and services that may meet your stated needs.
B. Downstream Service Providers
Financial partners may share your information with their affiliates, service providers, or marketing partners as permitted by law.
C. Service Providers
Including hosting providers, analytics vendors, payment processors, email/SMS delivery platforms, and technology partners that assist in operating the Services.
D. Legal and Regulatory Authorities
When required by law or to protect rights and safety.
Certain disclosures of personal information for marketing or partner matching purposes may constitute a “sale” or “sharing” of personal information under applicable privacy laws, including the California Consumer Privacy Rights Act (CPRA).
Users may exercise applicable privacy rights as described below.
E. Sale or Sharing of Personal Information
JumpSteps may disclose personal information to financial services partners in connection with user inquiries and marketing activities. Under certain state privacy laws, such disclosures may be considered a “sale” or “sharing” of personal information.
If you are a resident of a state that provides opt-out rights for the sale or sharing of personal information, you may exercise those rights by contacting privacy@jumpsteps.com
6. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States, including Delaware.
Where required by law, we implement appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
Opt out of targeted advertising
California residents may exercise rights under the CCPA/CPRA.
To exercise your rights, contact:
privacy@jumpsteps.com
We may verify your identity before responding.
8. Data Retention
We retain personal information only as long as necessary to:
Provide the Services
Fulfill legal obligations
Resolve disputes
Enforce agreements
Retention periods vary based on the nature of the data and applicable legal requirements.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no online platform can guarantee absolute security.
10. Children’s Privacy
The Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Policy from time to time. Changes become effective when posted.
12. Contact Information
JumpSteps, Inc.
447 Broadway, 2nd FL #990, New York NY, 10013
Email: privacy@jumpsteps.com

